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Monday, November 17, 2008

OL2000: Default E-mail Client Error with Word Send To and MS Mail

This problem has been reported to occur when Outlook 2000 (CW) is configured with the MS Mail service, and is not set as the default Microsoft Windows mail client. this method only apply if you have installed Outlook with the Corporate or Workgroup option. With this option, you can use Messaging Application Programming Interface (MAPI) services. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Corporate or Workgroup installation, you see "Corporate or Workgroup".

If you use the Microsoft Word Send To command, you may receive the following error message:
Microsoft Outlook
Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client.

To resolve this problems go through
Quit all mail-aware programs. This includes all Microsoft Office programs and e-mail clients. Open Microsoft Internet Explorer version 5.0 or later, and follow these steps to set Outlook as your default e-mail program:
1. On the Tools menu, click Internet Options.
2. On the Programs tab, in the E-mail list, click to select Microsoft Outlook. Do not click Outlook Express.
3. Click OK.

Monday, November 10, 2008

Microsoft Exchange Event Service won't start after uninstall of Office 2000

This error occur during the removal of Office unregistered a shared server and client library, Esconf.dll. This file is the Microsoft Exchange Event Service Configuration Object Library

If you run the Windows Installer to install Outlook and other Microsoft Office 2000 components on a Microsoft Exchange Server system and subsequently remove the Office 2000 components, the Exchange Event Service will fail to start. The Event Viewer will display the following error message if the server is Windows NT 4.0:
Could not start the Microsoft Exchange Event Service on . Error 2140: An internal Windows NT error occurred.
If the server is Windows 2000, the Microsoft Management Console displays the following error:
Could not start the Microsoft Exchange Event Service on Local Computer. The service did not return an error. This could be an internal Windows error or an internal service error. If the problem persists, contact your system administrator.

Resolution for this problems

In the scenario described above, there will actually be two copies of Esconf.dll on the server, one installed originally by Exchange Server and the other by Office. The uninstallation of Office removes only the copy that was installed by Office.

To manually register Esconf.dll, follow these steps:

1. On the Exchange Server computer, click Start, point to Programs and then click Command Prompt.
2. Type the following command:
CD Exchsrvr\Bin

3. Type the following command:
Regsvr32 Esconf.dll

4. Close the Command Prompt.
5. On the Start menu, point to Settings and then click Control Panel.
6. Double-click Services and click the Microsoft Exchange Event Service. Click Start.
7. Once the service shows in the list as started, close the Services control panel.

NOTE: The location of the binary libraries on your Microsoft Windows NT computer running Exchange Server may vary. You should alter the path in Step 2 above accordingly.

Wednesday, November 5, 2008

The Windows XP-Based Fax Service Does Not Transfer Incoming Faxes to Your Inbox in Outlook 2000 or Outlook 2002

You cannot use the Windows XP-based Fax service to transfer incoming faxes into your Inbox in Outlook 2000 or Outlook 2002. This behavior occurs because Messaging Application Programming Interface (MAPI) for the Fax service is not supported on computers that are running Windows XP. On Windows XP-based computers, you can send faxes only to a folder in which the fax is saved as a fax file.

Work Around for Resolution

1. When you are prompted to specify routing options for incoming faxes, click the option to store a copy of the fax in a folder, and then locate a folder in which you want to store the faxes.
2. Start either Outlook 2000 or Outlook 2002.
3. On the File menu, point to New, and then click Mail Message.
4. Attach the fax file to the message. To do this, click File on the Insert menu, and then locate and click the file to attach it to the message.
5. Send the message to yourself or to the fax recipient.

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Monday, November 3, 2008

Troubleshoot Error The Internet Email Service is not installed properly

The Internet Email Service is not installed properly" error message when you start Outlook 2000 or Outlook 2002. This behavior can occur if the installation of Microsoft Outlook Express is corrupt, or if Outlook Express is not installed on your computer.

If you try to start one of the versions of Microsoft Outlook that is listed at the beginning of this article, you may receive the following error message:
The Internet Email Service is not installed properly. Please reinstall Outlook and choose the Corporate or Workgroup mode.

RESOLUTION

To resolve this behavior, download and reinstall Microsoft Internet Explorer to reinstall Outlook Express. For more information about how to obtain Internet Explorer from Microsoft, and get Online Outlook Support to resolve this error.