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Thursday, July 16, 2009

Office XP and Outlook 2002 Shake Up Outlook Deployment

Office XP and Outlook 2002 in Outlook to change the image of the entire enterprise deployment of the two main directions. First, you can not use a copy of Microsoft Office XP or Outlook 2002 to create an administrative installation point. Secondly, you must rely on the Outlook 2002 version of Microsoft Exchange Server, you have done.

Leaders have long-term use of the facility or the command to configure the network from the point of installation, all users can install Office or Outlook with the parameters stated. / Switch does not work in versions of Office XP, in view of launching a new program to combat piracy of software. Support for retail copies of each of the two machines to activate, the computer desktop and laptop computers.

Guide to complete the installation of Office XP, you need the enterprise version of the software, not the retail version. One of the main advantages of Enterprise Edition? Volume License Key you to customize the installation process for the supply of products, so that users do not need to activate through the process, because the demand for retail products.

Three Microsoft Office XP recruiting business through Microsoft Open, Select and Enterprise volume licensing program. Office XP Standard includes Word, Excel, Outlook and PowerPoint. Office XP Professional Edition includes all the apartments on a visit. Third Office XP Professional with FrontPage. In addition, you can expect Exchange 2000 Service Pack 1 (SP1) on the CD - ROM, which includes Outlook 2002, the administrative facilities and support may not need to include the user.

If you think your options for deployment, to seriously consider changes to the licensing of software, by volume, will be launched in October. Microsoft is the refusal of four hours of modernization (including increased competitiveness, not Microsoft), the number of customers, and a single software safeguards procedures (SA).

The research group Gartner has recently examined the new Microsoft products and permit fees, and found, you can break away from SA, even if you upgrade to a new version every 3-4 years. There is a chance to catch up to participate in the enterprises, organizations should use the current version of each product, in this particular case, Office XP. Gartner analysts believe that this requirement will be to convince many companies to accelerate the move to Office XP, to prepare a new licensing regime.

Monday, July 13, 2009

Access to connectivity problems when using Outlook 2002.

Symptoms: - If you use Outlook, one or more of the following May, the question arises:

* The prospects are very slow.
* You can not open attachments.
* You can not open an e-mail, even if you can connect.
* Outlook stops responding or "hangs."


The main reason: - the east-south-east of the problem may be one or more of the following conditions:

* A TCP / IP problem Outlook client or the Microsoft Exchange Server.
* There are hardware problems, network equipment - such as cable or failure, incorrect configuration of the software or device drivers in May need to update or firmware. Network equipment in May of the following questions:
ö network interface card (NIC) on the client Outlook
ö map to Exchange Server
ö switching network
ö network routers
ö Network Firewall
* Driver to update the firmware or does not match your version of Microsoft Outlook.

Decision: - To solve these problems, attempt to determine if there is one that some, or all Outlook clients encountered symptoms.

* If some but not all customers affected, the network connection, the impact is only part of the network in May, is the root of the problem. To solve this problem, try the following:
ö find a cable or a bad connection.
ö whether the driver or firmware update can be used for routers, switches and firewalls in the network.
* If there is one of the interested clients, TCP / IP or the NIC on the client computer can be the root of the problem. To solve this problem, try the following:
ö Judge TCP / IP is the problem.
#

* Re-install TCP / IP.
* Updated network card drivers.
* Replacing the card.

# If all customers were affected, TCP / IP or the NIC in the Exchange Server may be the problem. To solve this problem, try the following:
* Define, in the TCP / IP is the problem.
# Re-install TCP / IP.
# Updated drivers for the NIC.
# Replace the NIC.

Wednesday, July 8, 2009

Delete a Message Stuck in the Outbox

If you try to send too much e-mail, your mail server, you may not be able to delete from the Outbox. Error dialog box will say, MAPI Spooler has already begun sending the message.

First of all, try to set up Outlook to use offline files, offline menu. Wait for about a minute or so, or shut down Outlook, then re-open.

If you are unable to delete the e-mail, and in the offline mode or can not enter the offline mode, you'll need to change your default location served.

The following steps are for Outlook 2002/2003, these older versions are the same, although the menu is different ..


1. Add a new PST file using the new, Outlook Data File menu.
2. Open the e-mail accounts dialog box on the Tools menu.


3. Select View or change existing e-mail account, and then click Next.
4.Select a new Personal Folders file to send new mail to the following location list.



5.Click Finish and restart Outlook.
6. Display the folder list, use Ctrl 6, if necessary, and find the old me. Delete the message.
7. Repeat steps 2, 3, 4, 5, to restore the original default PST location service.
8. Show the Folder List and mobile e-mail of all new original new PST seconds.
9.Right-click the new folder name and select Close to remove it from your personal data.

Friday, July 3, 2009

How can I add a button to the Microsoft Outlook toolbar to open a particular Web page?

Office XP and Office 2000 Toolbar buttons, including those in Outlook, and more versatile than you might expect. You can use them to launch a page or file follow these steps:

1. Choose View, Toolbars, Customize.
2. Drag any command from Commands to the toolbar.
3. Right-click the button you dragged and choose Assign Hyperlink from the context menu.
4. Type the Web page you want to go to, then click OK.
5. Right-click the button again, then change the rest of the properties (e.g., Name, Button Image) to suit you.
6. Close the Customize dialog box.

Clicking the button will open the Web page in your browser, not in Outlook.

In Outlook 2002, you can drag a Web page that you opened in Microsoft Internet Explorer (IE) to the Outlook Bar (not the program toolbar). Then, you can create a new link that opens in Outlook itself, not in the browser.

Tuesday, June 30, 2009

Run the Inbox Repair tool in Outlook

In this article you can use Inbox repair tool ( Scanpst.exe ) to recover folders and items from a corrupted personal Folders ( .pst ) file. The Inbox Repair tool (Scanpst.exe) is designed to help repair problems that are associated with personal folder (.pst) files. Scanpst.exe is a hidden file that is installed automatically with all English-language Microsoft Outlook installation options depending on your operating system.

To use the Inbox Repair tool, locate one of the folders by using Microsoft Windows Explorer, and then double-click the Scanpst.exe file.

The Scanpst.exe file is typically located in one of the following folders:
:\Program Files\Common Files\System\Mapi\1033\
:\Program Files\Common Files\System\MSMAPI\1033
The Scanpst.exe file for Outlook 2007 is is typically located in the following folder:
:\Program Files\Microsoft Office\Office12

To run the Inbox Repair Tool, follow these steps:

1. Click Start, and then point to Find or to Search, depending upon your operating system.
2. In the Search for files or folders named box, type scanpst.exe
3. Double click the Scanpst.exe file to open the Inbox Repair Tool.



4. Type the path and the file name of the personal folders (.pst) file or click Browse to locate the file by using the Windows file system.
5.Click Start.

Tuesday, June 23, 2009

Add a custom category to the Outlook 97/98/2000 add holiday list

Does your company have special or unusual holidays such as company founder's day or winter break days? Would you like others in your organization to be able to add these holidays to their calendars easily? Here's how you can add a custom category in the Outlook Add Holidays to Calendar dialog box. (On the Tools menu, click Options, click Calendar Options, and then click Add Holidays.)
Add a category containing personalized holidays to the Add Holiday list
1.On the Windows taskbar, click Start, point to Find, and then click Files or Folders.
2.In the Named box, type Outlook.txt, and then click Find Now.
3.Right-click the file, and then click Open.
4.At the end of the file, start a new section by typing a custom category name inside square brackets and then typing the number of personalized holidays you plan to add to this section. It's important that this number is accurate.
5.Enter each holiday's name and date, separated by a comma, with the date in the format yyyy/mm/dd. When you're finished, the new section should look like the example below.
[2008 My Company Holidays] 7
Founder's Day,2008/07/20
Company Picnic, 2008/09/07
Winter Break (1st day), 2008/12/27
Winter Break (2nd day), 2008/12/28
Winter Break (3rd day), 2008/12/29
Winter Break (4th day), 2008/12/30
Winter Break (5th day), 2008/12/31
6.Save and close Outlook.txt, making sure that you save the file in Text Only format.
Now, when you display the Add Holidays to Calendar dialog box, you'll see your custom category in the alphabetical list. Select this category to automatically add these personalized holidays to your calendar. To make this updated list of holidays available to others, give them a copy of your Outlook.txt file and have them replace the default copy on their computer with the new one. Then, they'll see the added holidays when they click the Add Holidays button in the Calendar Options dialog box.

Thursday, June 4, 2009

Block Additional Attachment Types

This article describes how to configure Microsoft Outlook to block attachment file name extensions that Outlook does not block by default. If you use Outlook in a Microsoft Exchange environment, you can configure the server to block certain attachment file name extensions by using the Outlook E-mail Security Administrator Package.

Choose between two options:

Level1Remove -- slow down access to the zip by forcing users to save them to the hard drive before opening them.

Level1Add -- treat *.zips like *.exes to prevent access to them.


* Level1Remove

To Add file types to Level1Remove key:

1. Run Regedit, and go to this key: HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Outlook\Security (change 10.0 to 9.0 for Outlook 2000 SP3 or to 11.0 for Outlook 2003, 12 for Outlook 2007)

2. Under that key, add a new string value named Level1Remove.

3. For the value for Level1Remove, enter a semicolon-delimited list of file extensions. For example, entering this:

.zip;.mdb;.url


would force you to save Zip file type and unblock Microsoft Access files and Internet shortcuts.


* Level1Add

To Block file types using the Level1Add key: To add additional attachment file name extensions types that you want blocked, you must add the Level1Add key to the registry. To do this, follow these steps.

1. Run Regedit, and go to this key:

HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Outlook\Security (change 10.0 to 9.0 for Outlook 2000 SP3 or to 11.0 for Outlook 2003, 12 for Outlook 2007)

2. Under that key, add a new string value named Level1Add.

3. For the value for Level1Add, enter a semicolon-delimited list of file extensions. For example, entering this:

.zip


would treat the Zip file type like exe's and block access to them.

Thursday, May 28, 2009

Customize the Quick Access Toolbar

The Quick Access Toolbar is a customizable toolbar that contains a set of commands that are independent of the tab that is currently displayed. You can move the Quick Access Toolbar from one of the two possible locations, and you can add buttons that represent commands to the Quick Access Toolbar.

What do you want to do?

Move the Quick Access Toolbar

The Quick Access Toolbar can be located in one of two places:

* Upper-left corner next to the Microsoft Office Button. (default location)
* Below the Ribbon, which is part of the Microsoft Office Fluent user interface.

If you don't want the Quick Access Toolbar to be displayed in its current location, you can move it to the other location. If you find that the default location next to the Microsoft Office Button Button image is too far from your work area to be convenient, you may want to move it closer to your work area. The location below the Ribbon encroaches on the work area. Therefore, if you want to maximize the work area, you may want to keep the Quick Access Toolbar in its default location.

1. Click Customize Quick Access Toolbar.
2. In the list, click Show Below the Ribbon or Show Above the Ribbon.

Add a command to the Quick Access Toolbar

You can add a command to the Quick Access Toolbar directly from commands that are displayed on the Office Fluent Ribbon.

1. On the Ribbon, click the appropriate tab or group to display the command that you want to add to the Quick Access Toolbar.
2. Right-click the command, and then click Add to Quick Access Toolbar on the shortcut menu.

Notes

* You cannot increase the size of the buttons representing the commands by an option in Microsoft Office. The only way to increase the size of the buttons is to lower the screen resolution you use.
* You cannot display the Quick Access Toolbar on multiple lines.
Only commands can be added to the Quick Access Toolbar. The contents of most lists, such as indent and spacing values and individual styles, which also appear on the Ribbon, cannot be added to the Quick Access Toolbar.

Thursday, May 14, 2009

iYogi Acquires Clean Machine Inc.

Larry Gordon, Founder of Clean Machine appointed as President Global Channel Sales at iYogi


New York, NY, May 11th, 2009 : iYogi, a global direct to consumer and small business remote technical support provider, today announced it’s acquisition of Clean Machine Inc, a provider of remotely administered PC security and performance management services. Clean Machine will operate as a separate brand under the iYogi services umbrella along with the recently lunched Support Dock (www.supportdock.com) and its comprehensive range of 24/7 technical support services for computers, printers, MP3 players, digital camera, routers, servers and more than 100 software applications. Larry Gordon, Founder of Clean Machine is appointed as the President of Global Channel Sales for iYogi.

computer repair,help and support

iYogi will integrate technology and innovation that Clean Machine Inc. has developed for delivering an enhanced service experience by proactively managing the health and security for PC's and Apple Computers. This acquisition also broadens iYogi's access to key markets through Clean Machine's existing partnerships. Larry Gordon's past experience and successful track record will accelerate iYogi's expansion through his focus on global alliances.
Commenting on the acquisition of Clean Machine Inc., Uday Challu, CEO & Co-founder of iYogi, said,

"This acquisition will help iYogi to enhance our customer experience and extend our market reach to the millions of consumers that are challenged by the increasingly complex technology environment. Clean Machine's proactive maintenance and management of PCs in home and small business environment will be our launch platform for building the next generation of managed services for consumers."

"We are delighted to have Larry spearheading partnerships and global alliances for iYogi. His incredible experience in marketing, sales and building global alliances will help forge partnerships with retailers, multiple service operators, software publishers, original equipment manufacturers (OEM) and other such companies that are at the frontlines for managing tech support issues for consumers and small businesses",
added Challu.


With more than 20 years of experience, Larry Gordon has played a variety of strategic roles in marketing, sales and building alliances. Larry was the Executive Vice President at Capgemini and Kanbay. He was also VP of Global Marketing for Cognizant (Nasdaq: CTSH), a leader in global IT services and Director of Marketing for New York based Information Builders.

"I am excited to join a company that shares a common mission to Clean Machine in creating a global brand for delivering the best technical support to consumers and small businesses. We also share a common approach of utilizing highly skilled talent with leading edge tools, thereby delivering services at incredible price-points, with high margins for our partners",
said Larry Gordon, the newly appointed President of Global Channel Sales at iYogi.

ABOUT IYOGI


Headquartered in Gurgaon, India with offices in New York, USA, iYogi provides personalized computer support for consumers and small businesses in United States, United Kingdom, Canada and Australia. IYogi's 24/7 phone and remote technical assistance, spans across a comprehensive range of technologies we use every day from a wide range of vendors. Utilizing its proprietary technology iMantra , and highly qualified technicians, iYogi delivers amongst the highest benchmarks for resolution and customer satisfaction. iYogi is privately held and funded by SAP Ventures, Canaan Partners, and SVB India Capital Partners. iYogi was recently awarded the Red Herring Global 100 Award, recognizing it as one of the 100 most innovative private companies driving the future of technology. For more information on iYogi and a detailed list of technologies supported, visit: www.iyogi.net.

ABOUT CLEAN MACHINE


Clean Machine Inc. is a NJ-based and incorporated company that helps consumers and small business owners easily manage and protect their computing environments safely and cost effectively. The company is has a unique, powerful and inexpensive PC concierge service. Specifically, each customer is assigned a highly-trained tech concierge who remotely examines their computer system on a scheduled and very secure basis. The PC concierge will immediately fix software-based problems and prevent new threats to the customer's computing environment including offensive pop-ups, browser redirects and slow performance, and then provides a detailed report. Clean Machine's proprietary Radar(TM) technology (Remote Access Detection Audit and Repair) allows its expert technicians to remotely resolve any problems, eliminating the need for customers to go through the frustrating process of speaking with a tech support expert, and still having to do the work themselves. In other words, the Clean Machine PC concierges do it all. For more information on Clean Machine please visit www.pccleanmachine.com.

Thursday, January 29, 2009

iYogi Awarded Red Herring Top 100 Global Company

Recognizing the first, global, direct to consumers and small business technical support service from India

New York, January 21st, 2009 - iYogi (www.iyogi.net), today announced that it has been awarded as one of the Red Herring Top 100 Companies. Red Herring Top 100 Global Companies are chosen from winners and finalists of the previous Red Herring Top 100 Companies from North America, Europe and Asia Red Herring Top 100 Companies. Winning and finalist companies from the previous three years are were eligible for this outstanding award. Out of 1,800 successful and highly eligible companies, the Red Herring editorial team deployed a detailed process to drill-down the best companies first to 200 finalists, then to the top 100 winners of this global award. Evaluations were made on both quantitative and qualitative criteria, such as financial performance, innovation, management, global strategy, and ecosystem integration. The announcement of the winners was made at the Red Herring 100 Global, which took place in San Diego from January 14-16, 2009. Present among the finalists were elite executives and venture capital leaders from around the world.

"We were so pleased to announce iYogi as a Red Herring Top 100 Global Company," commented Red Herring publisher Alex Vieux."

"iYogi has proven to be a company excelling in their industry and its ripples have turned into waves. It was difficult for us to narrow down, but we are pleased to have included iYogi in our list of promising companies. We look forward to the changes it makes to its industry in the future".

"iYogi set out to introduce a new kind of service that would change the way technical support is delivered to consumers and small businesses. We are proud to be recognized by Red Herring's editorial team for our innovation and dedication to solve everyday problems faced by millions of consumers who are challenged by the increasingly complex computing environment," commented Uday Challu, CEO, iyogi.
iYogi delivers technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India. The company offers its customers an unlimited, annual service subscription for $139.99 per desktop that includes support for a wide range of technologies, including PC hardware Microsoft Windows Operating System, software applications, peripherals and multifunctional devices. iYogi recently launched Support Dock, a comprehensive desktop application suite with PC recovery, data backup, anti-virus and spyware removal , PC optimization, and home networking tools. Small businesses are serviced by iYogi's dedicated services group offering managed IT services enabling owners to increase productivity and maximize their return on investment.

About Red Herring

Red Herring is a global media company, which unites the world's best high technology innovators, venture investors and business decision makers in a variety of forums: a leading innovation magazine, an online daily technology news service, technology newsletters and major events for technology leaders around the globe. Red Herring provides an insider's access to the global innovation economy, featuring unparalleled insights on the emerging technologies driving the economy. More information about Red Herring is available on the Internet at www.redherring.com.

About iYogi

iYogi delivers live, comprehensive, 24/7 technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India. Providing an annual unlimited subscription to technical support, iYogi now boasts of more than 50,000 customers. The company employs 600 professionals servicing customers in the U.S., U.K., Canada, Australia and fast expanding to 12 new geographies across the globe. iYogi's resolution rate of 86 percent and customer satisfaction rate of 95 percent are amongst the highest published benchmarks in the industry. For further information, please visit - www.iyogi.net.


iYogi Contact:


Vishal Dhar
iYogi, Inc.
Phone: 212-229-0901
Email: vishal@iyogi.net

Red Herring Contact:

Anam Alpenia
Red Herring, Inc.
Phone: 650-428-2900
Email: aalpenia@redherring.com Yvonne Caprini
Logistics Manager
Red Herring, Inc.
Phone: 1 650 428 2900 x 410
Email: ycaprini@redherring.com