Recognizing the first, global, direct to consumers and small business technical support service from India
New York, January 21st, 2009 - iYogi (www.iyogi.net), today announced that it has been awarded as one of the Red Herring Top 100 Companies. Red Herring Top 100 Global Companies are chosen from winners and finalists of the previous Red Herring Top 100 Companies from North America, Europe and Asia Red Herring Top 100 Companies. Winning and finalist companies from the previous three years are were eligible for this outstanding award. Out of 1,800 successful and highly eligible companies, the Red Herring editorial team deployed a detailed process to drill-down the best companies first to 200 finalists, then to the top 100 winners of this global award. Evaluations were made on both quantitative and qualitative criteria, such as financial performance, innovation, management, global strategy, and ecosystem integration. The announcement of the winners was made at the Red Herring 100 Global, which took place in San Diego from January 14-16, 2009. Present among the finalists were elite executives and venture capital leaders from around the world.
"We were so pleased to announce iYogi as a Red Herring Top 100 Global Company," commented Red Herring publisher Alex Vieux."
"iYogi has proven to be a company excelling in their industry and its ripples have turned into waves. It was difficult for us to narrow down, but we are pleased to have included iYogi in our list of promising companies. We look forward to the changes it makes to its industry in the future".
"iYogi set out to introduce a new kind of service that would change the way technical support is delivered to consumers and small businesses. We are proud to be recognized by Red Herring's editorial team for our innovation and dedication to solve everyday problems faced by millions of consumers who are challenged by the increasingly complex computing environment," commented Uday Challu, CEO, iyogi.
iYogi delivers technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India. The company offers its customers an unlimited, annual service subscription for $139.99 per desktop that includes support for a wide range of technologies, including PC hardware Microsoft Windows Operating System, software applications, peripherals and multifunctional devices. iYogi recently launched Support Dock, a comprehensive desktop application suite with PC recovery, data backup, anti-virus and spyware removal , PC optimization, and home networking tools. Small businesses are serviced by iYogi's dedicated services group offering managed IT services enabling owners to increase productivity and maximize their return on investment.
About Red Herring
Red Herring is a global media company, which unites the world's best high technology innovators, venture investors and business decision makers in a variety of forums: a leading innovation magazine, an online daily technology news service, technology newsletters and major events for technology leaders around the globe. Red Herring provides an insider's access to the global innovation economy, featuring unparalleled insights on the emerging technologies driving the economy. More information about Red Herring is available on the Internet at www.redherring.com.
About iYogi
iYogi delivers live, comprehensive, 24/7 technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India. Providing an annual unlimited subscription to technical support, iYogi now boasts of more than 50,000 customers. The company employs 600 professionals servicing customers in the U.S., U.K., Canada, Australia and fast expanding to 12 new geographies across the globe. iYogi's resolution rate of 86 percent and customer satisfaction rate of 95 percent are amongst the highest published benchmarks in the industry. For further information, please visit - www.iyogi.net.
iYogi Contact:
Vishal Dhar
iYogi, Inc.
Phone: 212-229-0901
Email: vishal@iyogi.net
Red Herring Contact:
Anam Alpenia
Red Herring, Inc.
Phone: 650-428-2900
Email: aalpenia@redherring.com Yvonne Caprini
Logistics Manager
Red Herring, Inc.
Phone: 1 650 428 2900 x 410
Email: ycaprini@redherring.com
Thursday, January 29, 2009
Monday, December 15, 2008
RED HERRING AWARDS IYOGI FOR THE 2008 RED HERRING ASIA AMERICA 100
Award Recognizes the 100 “Most Promising” Asian Companies Driving the Future of Technology
Silicon Valley, CA, Dec 9th, 2008— Red Herring today announced that iYogi is a winner of the Red Herring 100 Award, a selection of the 100 most innovative private technology companies based in Asia.
IYogi delivers technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India with more than 50,000 customers. The company offers consumers an unlimited, annual subscription service for $119.99 per desktop that includes support for a wide range of technologies, including PC hardware, Microsoft Products Support, Windows Operating systems, Computer Support, Software applications, MP3 players, Networking devices, Digital camera, Printers and scanners etc.
The Red Herring editorial board diligently surveyed the entrepreneurial scene throughout Asia and identified the top 100 out of more than 1,000 closely evaluated companies that are leading the next wave of innovation.
“Our winners and Finalists demonstrate that Asia is increasingly becoming a leader in innovation, contrary to common stereotypes", said Joel Dreyfuss, editor-in-chief of Red Herring. " It was tough to choose just the top 100 finalists from such a large list of excellent contenders, and we are very happy with the quality of the companies we selected as finalists."
“We believe consumers and small business owners should have low-cost access to the highest quality support available on the planet", said Uday Challu, CEO of iYogi. “We are thrilled that our innovative approach to solving everyday technology problems for consumers and our managed services for small businesses has been recognized by Red Herring’s keen-eyed leadership. We are continuously innovating in adding new services that includes PC recovery, anti-virus, anti-spyware, data back-up and PC optimization in providing the best tech support experience for our customers”, adds Uday.
The 100 winning companies have been announced at the Red Herring Asia event in Hong Kong. The CEOs of the winning start ups presented their innovative ideas and technologies to an audience of leading entrepreneurs, financiers, and corporate strategists at the event at the Hong Kong, JW Marriott Hotel earlier this week.
About iYogi
iYogi is the first direct-to-consumer and small business technical support service from India. Providing an annual unlimited subscription to technical support, iYogi now boasts of more than 50,000 customers. The company employs 600 professionals servicing customers in the US, UK, Canada, Australia and fast expanding to 12 new geographies across the globe. iYogi’s resolution rate of 87 percent and customer satisfaction rate of 93 percent are amongst the highest published benchmarks in the industry. For further information, please visit www.iyogi.net.
iYogi Contact
Vishal Dhar
President Marketing, iYogi Inc.
Phone: 212 229 0901
Email: vishal@iyogi.net
Silicon Valley, CA, Dec 9th, 2008— Red Herring today announced that iYogi is a winner of the Red Herring 100 Award, a selection of the 100 most innovative private technology companies based in Asia.
IYogi delivers technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India with more than 50,000 customers. The company offers consumers an unlimited, annual subscription service for $119.99 per desktop that includes support for a wide range of technologies, including PC hardware, Microsoft Products Support, Windows Operating systems, Computer Support, Software applications, MP3 players, Networking devices, Digital camera, Printers and scanners etc.
The Red Herring editorial board diligently surveyed the entrepreneurial scene throughout Asia and identified the top 100 out of more than 1,000 closely evaluated companies that are leading the next wave of innovation.
“Our winners and Finalists demonstrate that Asia is increasingly becoming a leader in innovation, contrary to common stereotypes", said Joel Dreyfuss, editor-in-chief of Red Herring. " It was tough to choose just the top 100 finalists from such a large list of excellent contenders, and we are very happy with the quality of the companies we selected as finalists."
“We believe consumers and small business owners should have low-cost access to the highest quality support available on the planet", said Uday Challu, CEO of iYogi. “We are thrilled that our innovative approach to solving everyday technology problems for consumers and our managed services for small businesses has been recognized by Red Herring’s keen-eyed leadership. We are continuously innovating in adding new services that includes PC recovery, anti-virus, anti-spyware, data back-up and PC optimization in providing the best tech support experience for our customers”, adds Uday.
The 100 winning companies have been announced at the Red Herring Asia event in Hong Kong. The CEOs of the winning start ups presented their innovative ideas and technologies to an audience of leading entrepreneurs, financiers, and corporate strategists at the event at the Hong Kong, JW Marriott Hotel earlier this week.
About iYogi
iYogi is the first direct-to-consumer and small business technical support service from India. Providing an annual unlimited subscription to technical support, iYogi now boasts of more than 50,000 customers. The company employs 600 professionals servicing customers in the US, UK, Canada, Australia and fast expanding to 12 new geographies across the globe. iYogi’s resolution rate of 87 percent and customer satisfaction rate of 93 percent are amongst the highest published benchmarks in the industry. For further information, please visit www.iyogi.net.
iYogi Contact
Vishal Dhar
President Marketing, iYogi Inc.
Phone: 212 229 0901
Email: vishal@iyogi.net
Monday, November 17, 2008
OL2000: Default E-mail Client Error with Word Send To and MS Mail
This problem has been reported to occur when Outlook 2000 (CW) is configured with the MS Mail service, and is not set as the default Microsoft Windows mail client. this method only apply if you have installed Outlook with the Corporate or Workgroup option. With this option, you can use Messaging Application Programming Interface (MAPI) services. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Corporate or Workgroup installation, you see "Corporate or Workgroup".
If you use the Microsoft Word Send To command, you may receive the following error message:
Microsoft Outlook
Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client.
To resolve this problems go through
Quit all mail-aware programs. This includes all Microsoft Office programs and e-mail clients. Open Microsoft Internet Explorer version 5.0 or later, and follow these steps to set Outlook as your default e-mail program:
1. On the Tools menu, click Internet Options.
2. On the Programs tab, in the E-mail list, click to select Microsoft Outlook. Do not click Outlook Express.
3. Click OK.
If you use the Microsoft Word Send To command, you may receive the following error message:
Microsoft Outlook
Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client.
To resolve this problems go through
Quit all mail-aware programs. This includes all Microsoft Office programs and e-mail clients. Open Microsoft Internet Explorer version 5.0 or later, and follow these steps to set Outlook as your default e-mail program:
1. On the Tools menu, click Internet Options.
2. On the Programs tab, in the E-mail list, click to select Microsoft Outlook. Do not click Outlook Express.
3. Click OK.
Monday, November 10, 2008
Microsoft Exchange Event Service won't start after uninstall of Office 2000
This error occur during the removal of Office unregistered a shared server and client library, Esconf.dll. This file is the Microsoft Exchange Event Service Configuration Object Library
If you run the Windows Installer to install Outlook and other Microsoft Office 2000 components on a Microsoft Exchange Server system and subsequently remove the Office 2000 components, the Exchange Event Service will fail to start. The Event Viewer will display the following error message if the server is Windows NT 4.0:
Could not start the Microsoft Exchange Event Service on. Error 2140: An internal Windows NT error occurred.
If the server is Windows 2000, the Microsoft Management Console displays the following error:
Could not start the Microsoft Exchange Event Service on Local Computer. The service did not return an error. This could be an internal Windows error or an internal service error. If the problem persists, contact your system administrator.
Resolution for this problems
In the scenario described above, there will actually be two copies of Esconf.dll on the server, one installed originally by Exchange Server and the other by Office. The uninstallation of Office removes only the copy that was installed by Office.
To manually register Esconf.dll, follow these steps:
1. On the Exchange Server computer, click Start, point to Programs and then click Command Prompt.
2. Type the following command:
CD Exchsrvr\Bin
3. Type the following command:
Regsvr32 Esconf.dll
4. Close the Command Prompt.
5. On the Start menu, point to Settings and then click Control Panel.
6. Double-click Services and click the Microsoft Exchange Event Service. Click Start.
7. Once the service shows in the list as started, close the Services control panel.
NOTE: The location of the binary libraries on your Microsoft Windows NT computer running Exchange Server may vary. You should alter the path in Step 2 above accordingly.
If you run the Windows Installer to install Outlook and other Microsoft Office 2000 components on a Microsoft Exchange Server system and subsequently remove the Office 2000 components, the Exchange Event Service will fail to start. The Event Viewer will display the following error message if the server is Windows NT 4.0:
Could not start the Microsoft Exchange Event Service on
If the server is Windows 2000, the Microsoft Management Console displays the following error:
Could not start the Microsoft Exchange Event Service on Local Computer. The service did not return an error. This could be an internal Windows error or an internal service error. If the problem persists, contact your system administrator.
Resolution for this problems
In the scenario described above, there will actually be two copies of Esconf.dll on the server, one installed originally by Exchange Server and the other by Office. The uninstallation of Office removes only the copy that was installed by Office.
To manually register Esconf.dll, follow these steps:
1. On the Exchange Server computer, click Start, point to Programs and then click Command Prompt.
2. Type the following command:
CD Exchsrvr\Bin
3. Type the following command:
Regsvr32 Esconf.dll
4. Close the Command Prompt.
5. On the Start menu, point to Settings and then click Control Panel.
6. Double-click Services and click the Microsoft Exchange Event Service. Click Start.
7. Once the service shows in the list as started, close the Services control panel.
NOTE: The location of the binary libraries on your Microsoft Windows NT computer running Exchange Server may vary. You should alter the path in Step 2 above accordingly.
Wednesday, November 5, 2008
The Windows XP-Based Fax Service Does Not Transfer Incoming Faxes to Your Inbox in Outlook 2000 or Outlook 2002
You cannot use the Windows XP-based Fax service to transfer incoming faxes into your Inbox in Outlook 2000 or Outlook 2002. This behavior occurs because Messaging Application Programming Interface (MAPI) for the Fax service is not supported on computers that are running Windows XP. On Windows XP-based computers, you can send faxes only to a folder in which the fax is saved as a fax file.
Work Around for Resolution
1. When you are prompted to specify routing options for incoming faxes, click the option to store a copy of the fax in a folder, and then locate a folder in which you want to store the faxes.
2. Start either Outlook 2000 or Outlook 2002.
3. On the File menu, point to New, and then click Mail Message.
4. Attach the fax file to the message. To do this, click File on the Insert menu, and then locate and click the file to attach it to the message.
5. Send the message to yourself or to the fax recipient.
For More Information and fix to this problem visit on www.iyogi.net
Work Around for Resolution
1. When you are prompted to specify routing options for incoming faxes, click the option to store a copy of the fax in a folder, and then locate a folder in which you want to store the faxes.
2. Start either Outlook 2000 or Outlook 2002.
3. On the File menu, point to New, and then click Mail Message.
4. Attach the fax file to the message. To do this, click File on the Insert menu, and then locate and click the file to attach it to the message.
5. Send the message to yourself or to the fax recipient.
For More Information and fix to this problem visit on www.iyogi.net
Monday, November 3, 2008
Troubleshoot Error The Internet Email Service is not installed properly
The Internet Email Service is not installed properly" error message when you start Outlook 2000 or Outlook 2002. This behavior can occur if the installation of Microsoft Outlook Express is corrupt, or if Outlook Express is not installed on your computer.
If you try to start one of the versions of Microsoft Outlook that is listed at the beginning of this article, you may receive the following error message:
The Internet Email Service is not installed properly. Please reinstall Outlook and choose the Corporate or Workgroup mode.
RESOLUTION
To resolve this behavior, download and reinstall Microsoft Internet Explorer to reinstall Outlook Express. For more information about how to obtain Internet Explorer from Microsoft, and get Online Outlook Support to resolve this error.
If you try to start one of the versions of Microsoft Outlook that is listed at the beginning of this article, you may receive the following error message:
The Internet Email Service is not installed properly. Please reinstall Outlook and choose the Corporate or Workgroup mode.
RESOLUTION
To resolve this behavior, download and reinstall Microsoft Internet Explorer to reinstall Outlook Express. For more information about how to obtain Internet Explorer from Microsoft, and get Online Outlook Support to resolve this error.
Thursday, October 23, 2008
OFFXP: Arial Unicode Font Is Not Available in Office Setup
SYMPTOMS
When you install Microsoft Office XP, the Universal Font (Arial Unicode MS) installation option may not be available.
CAUSE
This problem occurs when you are running a bi-directional version of Microsoft Windows 98.
MORE INFORMATION
When you install Office XP on a computer that is running bi-directional Windows 98, the following occur:
• Office XP updates the installer.
• Office XP updates the Core System and Data Access components.
• Fonts that are available for installation under the International Support components of Office XP are as follows:
• Armenian and Georgian
• Hindi
• Syriac
• Japanese
• Tamil
• Korean
• Traditional Chinese
• Simplified Chinese
No listing is available for Universal (Arial Unicode MS) under any of the Office XP components.
For more information about multilingual and international support, click Microsoft Word Help on the Help menu, type multiple languages in the Office Assistant or the Answer Wizard, and then click Search to view the topics returned
APPLIES TO
• Microsoft Office XP Professional Edition
• Microsoft Office XP Small Business Edition
• Microsoft Office XP Standard Edition
• Microsoft Office XP Standard Edition for Students and Teachers
• Microsoft Office XP Developer Edition
• Microsoft Access 2002 Standard Edition
• Microsoft Excel 2002 Standard Edition
• Microsoft FrontPage 2002 Standard Edition
• Microsoft Outlook 2002 Standard Edition
• Microsoft PowerPoint 2002 Standard Edition
• Microsoft Word 2002 Standard Edition
When you install Microsoft Office XP, the Universal Font (Arial Unicode MS) installation option may not be available.
CAUSE
This problem occurs when you are running a bi-directional version of Microsoft Windows 98.
MORE INFORMATION
When you install Office XP on a computer that is running bi-directional Windows 98, the following occur:
• Office XP updates the installer.
• Office XP updates the Core System and Data Access components.
• Fonts that are available for installation under the International Support components of Office XP are as follows:
• Armenian and Georgian
• Hindi
• Syriac
• Japanese
• Tamil
• Korean
• Traditional Chinese
• Simplified Chinese
No listing is available for Universal (Arial Unicode MS) under any of the Office XP components.
For more information about multilingual and international support, click Microsoft Word Help on the Help menu, type multiple languages in the Office Assistant or the Answer Wizard, and then click Search to view the topics returned
APPLIES TO
• Microsoft Office XP Professional Edition
• Microsoft Office XP Small Business Edition
• Microsoft Office XP Standard Edition
• Microsoft Office XP Standard Edition for Students and Teachers
• Microsoft Office XP Developer Edition
• Microsoft Access 2002 Standard Edition
• Microsoft Excel 2002 Standard Edition
• Microsoft FrontPage 2002 Standard Edition
• Microsoft Outlook 2002 Standard Edition
• Microsoft PowerPoint 2002 Standard Edition
• Microsoft Word 2002 Standard Edition
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