iYogi Acquires Clean Machine Inc.

Larry Gordon, Founder of Clean Machine appointed as President Global Channel Sales at iYogi

New York, NY, May 11th, 2009 : iYogi, a global direct to consumer and small business remote technical support provider, today announced it’s acquisition of Clean Machine Inc, a provider of remotely administered PC security and performance management services. Clean Machine will operate as a separate brand under the iYogi services umbrella along with the recently lunched Support Dock (www.supportdock.com) and its comprehensive range of 24/7 technical support services for computers, printers, MP3 players, digital camera, routers, servers and more than 100 software applications. Larry Gordon, Founder of Clean Machine is appointed as the President of Global Channel Sales for iYogi.

iYogi will integrate technology and innovation that Clean Machine Inc. has developed for delivering an enhanced service experience by proactively managing the health and security for PC's and Apple Computers. This acquisition also broadens iYogi's access to key markets through Clean Machine's existing partnerships. Larry Gordon's past experience and successful track record will accelerate iYogi's expansion through his focus on global alliances.
Commenting on the acquisition of Clean Machine Inc., Uday Challu, CEO & Co-founder of iYogi, said,

"This acquisition will help iYogi to enhance our customer experience and extend our market reach to the millions of consumers that are challenged by the increasingly complex technology environment. Clean Machine's proactive maintenance and management of PCs in home and small business environment will be our launch platform for building the next generation of managed services for consumers."

"We are delighted to have Larry spearheading partnerships and global alliances for iYogi. His incredible experience in marketing, sales and building global alliances will help forge partnerships with retailers, multiple service operators, software publishers, original equipment manufacturers (OEM) and other such companies that are at the frontlines for managing tech support issues for consumers and small businesses",

added Challu.

With more than 20 years of experience, Larry Gordon has played a variety of strategic roles in marketing, sales and building alliances. Larry was the Executive Vice President at Capgemini and Kanbay. He was also VP of Global Marketing for Cognizant (Nasdaq: CTSH), a leader in global IT services and Director of Marketing for New York based Information Builders.

"I am excited to join a company that shares a common mission to Clean Machine in creating a global brand for delivering the best technical support to consumers and small businesses. We also share a common approach of utilizing highly skilled talent with leading edge tools, thereby delivering services at incredible price-points, with high margins for our partners",

said Larry Gordon, the newly appointed President of Global Channel Sales at iYogi.

ABOUT IYOGI

Headquartered in Gurgaon, India with offices in New York, USA, iYogi provides personalized computer support for consumers and small businesses in United States, United Kingdom, Canada and Australia. IYogi's 24/7 phone and remote technical assistance, spans across a comprehensive range of technologies we use every day from a wide range of vendors. Utilizing its proprietary technology iMantra , and highly qualified technicians, iYogi delivers amongst the highest benchmarks for resolution and customer satisfaction. iYogi is privately held and funded by SAP Ventures, Canaan Partners, and SVB India Capital Partners. iYogi was recently awarded the Red Herring Global 100 Award, recognizing it as one of the 100 most innovative private companies driving the future of technology. For more information on iYogi and a detailed list of technologies supported, visit: www.iyogi.net.

ABOUT CLEAN MACHINE

Clean Machine Inc. is a NJ-based and incorporated company that helps consumers and small business owners easily manage and protect their computing environments safely and cost effectively. The company is has a unique, powerful and inexpensive PC concierge service. Specifically, each customer is assigned a highly-trained tech concierge who remotely examines their computer system on a scheduled and very secure basis. The PC concierge will immediately fix software-based problems and prevent new threats to the customer's computing environment including offensive pop-ups, browser redirects and slow performance, and then provides a detailed report. Clean Machine's proprietary Radar(TM) technology (Remote Access Detection Audit and Repair) allows its expert technicians to remotely resolve any problems, eliminating the need for customers to go through the frustrating process of speaking with a tech support expert, and still having to do the work themselves. In other words, the Clean Machine PC concierges do it all. For more information on Clean Machine please visit www.pccleanmachine.com.

RED HERRING AWARDS IYOGI FOR THE 2008 RED HERRING ASIA AMERICA 100

Award Recognizes the 100 “Most Promising” Asian Companies Driving the Future of Technology

Silicon Valley, CA, Dec 9th, 2008— Red Herring today announced that iYogi is a winner of the Red Herring 100 Award, a selection of the 100 most innovative private technology companies based in Asia.

IYogi delivers technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India with more than 50,000 customers. The company offers consumers an unlimited, annual subscription service for $119.99 per desktop that includes support for a wide range of technologies, including PC hardware, Microsoft Products Support, Windows Operating systems, Computer Support, Software applications, MP3 players, Networking devices, Digital camera, Printers and scanners etc.

The Red Herring editorial board diligently surveyed the entrepreneurial scene throughout Asia and identified the top 100 out of more than 1,000 closely evaluated companies that are leading the next wave of innovation.

“Our winners and Finalists demonstrate that Asia is increasingly becoming a leader in innovation, contrary to common stereotypes", said Joel Dreyfuss, editor-in-chief of Red Herring. " It was tough to choose just the top 100 finalists from such a large list of excellent contenders, and we are very happy with the quality of the companies we selected as finalists."

“We believe consumers and small business owners should have low-cost access to the highest quality support available on the planet", said Uday Challu, CEO of iYogi. “We are thrilled that our innovative approach to solving everyday technology problems for consumers and our managed services for small businesses has been recognized by Red Herring’s keen-eyed leadership. We are continuously innovating in adding new services that includes PC recovery, anti-virus, anti-spyware, data back-up and PC optimization in providing the best tech support experience for our customers”, adds Uday.

The 100 winning companies have been announced at the Red Herring Asia event in Hong Kong. The CEOs of the winning start ups presented their innovative ideas and technologies to an audience of leading entrepreneurs, financiers, and corporate strategists at the event at the Hong Kong, JW Marriott Hotel earlier this week.

About iYogi

iYogi is the first direct-to-consumer and small business technical support service from India. Providing an annual unlimited subscription to technical support, iYogi now boasts of more than 50,000 customers. The company employs 600 professionals servicing customers in the US, UK, Canada, Australia and fast expanding to 12 new geographies across the globe. iYogi’s resolution rate of 87 percent and customer satisfaction rate of 93 percent are amongst the highest published benchmarks in the industry. For further information, please visit www.iyogi.net.

iYogi Contact

Vishal Dhar
President Marketing, iYogi Inc.
Phone: 212 229 0901
Email: vishal@iyogi.net

Get e-mail on your mobile device

I am continue with Microsoft Outlook related mail tips for all outlook users. I want to share My experience with Microsoft Outlook Support and Computer Help.

A previously available download, the Microsoft Outlook® Mobile Manager, has been discontinued. We apologize for any inconvenience. However, you can find other downloads and information from Microsoft Office Online and Microsoft to make mobile computing easier. Find out how to receive e-mail, calendar information, or reminders while working remotely and/or on your mobile device:

• See downloads for mobile devices from Microsoft.
• Learn how to access your work e-mail and schedule from home with Outlook 2002.
• For businesses, find out about Microsoft Mobile Information Server, which helps protect access to Microsoft Exchange Server and enterprise data for mobile users.

Supercharge Outlook Notes

Look around your desk. Are there notes and scraps of paper taped to the monitor, to the wall, or on your keyboard? It's time to put the power of Outlook Notes to good use to better organize your work.

Notes are simple enough to create in Outlook. Anywhere in Outlook, press SHIFT+CTRL+N, and you're ready to type your note. But soon, you'll have a number of electronic versions of your scraps of paper — you've saved a tree and your desk looks neater, but you haven't done much toward getting better organized. Now it's time to combine notes with other Outlook features.

Categorize your notes

Categories give you a way to keep track of items with a common theme. You can create a category for customers to call, for a project you're working on, or just about any other grouping category you want.

1. Open a note.
2. Click the icon in the upper-left corner of the note.
3. Click Categories, and then select a category from the list or type a new category name.

Viewing notes by category

1. In the Outlook Bar, click Notes.
2. On the View menu, point to Current view, and then click By Category.

Color your notes

By default, Outlook notes are yellow. You can change the note color to one of four other colors.

1. Open a note.
2. Click the icon in the upper-left corner of the note.
3. Point to Color, then select a new color for the note background.

Link your notes to contacts

If your note pertains to one of your contacts, you can associate the note with that contact.

1. Open a note.
2. Click the icon in the upper-left corner of the note.
3. Click Contacts, then type the name of the contact to link to this note.

In the future when you open the note, you can click the icon in the upper-left corner and then click Contacts. When you double-click the contact name, the Outlook contact record opens. I want to share my experience with Microsoft Outlook support and Computer Help

Easy ways to customize your Outlook toolbar

Here are some easy ways you can get your Outlook toolbar to look and function the way you want it.

1. Right-click the toolbar you want to change, and then click Customize.
   This puts your toolbar in customize mode.
2. You can now do one or more of the following:
• To move a button to another location on the same toolbar or to another toolbar, click a button, and then drag it to where you want it.
• To create a button for a command, click any menu, click the command on the menu, and then drag the command to the toolbar.
• To resize the width of the Find a Contact and Current View boxes, click the box, and then rest the mouse pointer on the left or right border until the resize icon appears. Now drag the border to stretch the box to the width you want.

I want share my experience with Microsoft Outlook 2002 Support and Computer Help

Sort your e-mail twice in Outlook

So your Outlook Inbox is a mess. You have 150 pieces of unread messages from six months ago that are still not hidden away in folders. And you know you received an invitation to a meeting, but you don't remember when you received it. Good news: It's easy to find it. You can sort and then sort again.

1. Click the Icon column heading in your Inbox. This organizes everything by type of e-mail — responses, invitations, and so on, each of which appear with a different icon in your Inbox.
2. Highlight all of the messages that belong to the type you are looking for — in this case, meeting invitations.
3. Click the Received column heading in the Inbox to sort again, this time by date. The items you highlighted remain highlighted, and you can spot the invitation you are looking for easily.

You can sort on any of the column headings in your Inbox. Each sort will become more refined as you select items.

I will continue with more information after few day, Now I want to share my Experience with Microsoft Outlook, Computer Help and Technical Support

How to Customize Microsoft Outlook

Here are some easy ways you can get your Microsoft Outlook toolbar to look and function the way you want it.

1. Right-click the toolbar you want to change, and then click Customize.
   This puts your toolbar in customize mode.
2. You can now do one or more of the following:
• To move a button to another location on the same toolbar or to another toolbar, click a button, and then drag it to where you want it.
• To create a button for a command, click any menu, click the command on the menu, and then drag the command to the toolbar.
• To resize the width of the Find a Contact and Current View boxes, click the box, and then rest the mouse pointer on the left or right border until the resize icon appear Now drag the border to stretch the box to the width you want.

Synchronize your Pocket PC with Outlook

You can synchronize e-mail messages, calendar items, contacts, notes, and tasks between Outlook and your Pocket PC by using Microsoft ActiveSync®. With ActiveSync, you can create a partnership between your Pocket PC and desktop computer Help by using a cable, cradle, or infrared. After you create a partnership, you can synchronize your data by using a modem or network (Ethernet) card if your Pocket PC supports it. You can also use your existing computer to connect to other resources through ActiveSync. You can synchronize information between your mobile device and a server if your company is running Microsoft Exchange Server with Exchange ActiveSync.

Outlook POP3 e-mail account

In the New Partnership Wizard, choose to synchronize with the Inbox, which is part of Microsoft Outlook.

1. On your desktop computer, open ActiveSync.
2. In ActiveSync, click Options.
3. Under Server, select the Enable synchronization with a server check box.
4. Click Configure.
5. Select the types of information that you want to synchronize.

Note To change the settings for the type of information, click the type of information, and then click Settings.

6. To change your server connection information, under Server Connection, click Connection.
7. Click OK three times.

Password protection of Microsoft Outlook

Currently there is no way to password protect Outlook on startup or to lock Outlook if you need to quickly walk away from your computer other than by using your Microsoft Windows® logon password or by using third-party software written specifically to password protect Outlook. However, you can set a password on your Personal Folders file (.pst) (Personal Folders file (.pst): Data file that stores your messages and other items on your computer. You can assign a .pst file to be the default delivery location for e-mail messages. You can use a .pst to organize and back up items for safekeeping.). If you use an Internet e-mail account in Outlook, such as a POP3 (POP3: A common protocol that is used to retrieve e-mail messages from an Internet e-mail server.) or HTTP (HTTP (Hypertext Transfer Protocol): Protocol that is used when you access Web pages from the Internet. Outlook uses HTTP as an e-mail protocol.) account, your e-mail messages are delivered to a .pst data file on your computer's local hard disk. You can use a password on your .pst file to help prevent accidental intrusion by other people whom you share your computer with.

1. On the Go menu, click Folder List.
2. Do one of the following:
• If you have a POP3 e-mail account, right-click the Personal Folders folder, and then click Properties For "Personal Folders" on the shortcut menu.
• If you have an HTTP e-mail account (not supported in Outlook 2000), such as MSN® Hotmail®, right-click the Hotmail folder, and then click Properties For "Hotmail" on the shortcut menu.
3. On the General tab, click Advanced.
4. Click Change Password.
5. In the Change Password dialog box, type your new password and verify it by typing it a second time. The password can be up to 15 characters.

Note Use strong passwords that combine upper- and lowercase letters, numbers, and symbols. Weak passwords don't mix these elements. Strong password: Y6dh!et5. Weak password: House27. Use a strong password that you can remember so that you don't have to write it down.

1. Make sure that the Save this password in your password list check box is cleared. This prevents the password from being cached, and you need to type the password each time you run Outlook. Don't forget the password.
2. Click OK three times.

When you click the e-mail account folder, you will be prompted for your password. After you gain access, you won't have to enter the password again for that session. If you exit and then restart Microsoft Outlook, you will be prompted for the password when you click the e-mail account folder.

Important The .pst password feature is not intended to provide security against hackers. It is just a way to prevent inadvertent intrusion by other people whom you trust and share your computer with, such as at home with your family. A more secure way of protecting your data on a computer that you share with other people is to create a password-protected Windows user account for each individual using the computer Support.

Send a vCard Using Microsoft Outlook

You Can send vCard Using Microsoft outlook. I want to continue with Microsoft Outlook vCard and want to share my Experience with Microsoft Outlook and Computer Support.

1. In your Microsoft Outlook Contacts, enter information for the person whose business card you want to send. (If you've already done this, go to step 2.
2. On the File menu, point to New, and then click Contact. In the Full Name box, type a name for the contact. Enter any additional contact information.

Tip To quickly create an entry in Contacts for another individual, open a message you received from them, right-click on the sender's name in the From line, and then click Add to Contacts on the shortcut menu.

3. Send the vCard to the individual you want to receive it. In the open contact, on the Actions menu, click Forward as vCard. Outlook attaches the contact information in a vCard file called contactname.vcf
4. Complete the rest of the message and click Send.

Note You can automatically include a vCard every time you send a message. Just add the vCard to your signature!

Outlook does not save a copy of contactname.vcf on your hard disk when you send the vCard directly from Contacts. This means that you'll need to open Contacts each time you want to send someone's vCard. If you want more flexibility in distributing a vCard — for example, if you want to be able to insert a vCard in a message that you've already started composing or in other Outlook items-save the file for that vCard to a convenient location where you can access it.

Outlook 2002 (Office XP) security updates

The Outlook 2002 security page gathers all the updates you need to help ensure the security of your Microsoft® Outlook 2002 installation is as secure as possible. See the following list of updates available for your Microsoft Outlook 2002 program

Install this update

• Office Windows XP Service Pack 1 (SP-1)
• Office Windows XP Service Pack 2 (SP-2)

Note Once you've updated your version of Outlook, you should also:

1. Install an antivirus program (with the latest signature update).
2. Save any files that are attached to an e-mail to a disk.
3. Scan the file(s) before opening.

More information

• To find security information for individual users, visit the Outlook Security for versions 98, 2000, and 2002 Web page.
• To find the latest Office security information for administrators in large organizations deploying Office, visit the Office Resource Kit (ORK) Web site.
• For detailed information and further resources, visit the Microsoft Window Security and Computer Support Web site.