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Tuesday, June 30, 2009

Run the Inbox Repair tool in Outlook

In this article you can use Inbox repair tool ( Scanpst.exe ) to recover folders and items from a corrupted personal Folders ( .pst ) file. The Inbox Repair tool (Scanpst.exe) is designed to help repair problems that are associated with personal folder (.pst) files. Scanpst.exe is a hidden file that is installed automatically with all English-language Microsoft Outlook installation options depending on your operating system.

To use the Inbox Repair tool, locate one of the folders by using Microsoft Windows Explorer, and then double-click the Scanpst.exe file.

The Scanpst.exe file is typically located in one of the following folders:
:\Program Files\Common Files\System\Mapi\1033\
:\Program Files\Common Files\System\MSMAPI\1033
The Scanpst.exe file for Outlook 2007 is is typically located in the following folder:
:\Program Files\Microsoft Office\Office12

To run the Inbox Repair Tool, follow these steps:

1. Click Start, and then point to Find or to Search, depending upon your operating system.
2. In the Search for files or folders named box, type scanpst.exe
3. Double click the Scanpst.exe file to open the Inbox Repair Tool.



4. Type the path and the file name of the personal folders (.pst) file or click Browse to locate the file by using the Windows file system.
5.Click Start.

Tuesday, June 23, 2009

Add a custom category to the Outlook 97/98/2000 add holiday list

Does your company have special or unusual holidays such as company founder's day or winter break days? Would you like others in your organization to be able to add these holidays to their calendars easily? Here's how you can add a custom category in the Outlook Add Holidays to Calendar dialog box. (On the Tools menu, click Options, click Calendar Options, and then click Add Holidays.)
Add a category containing personalized holidays to the Add Holiday list
1.On the Windows taskbar, click Start, point to Find, and then click Files or Folders.
2.In the Named box, type Outlook.txt, and then click Find Now.
3.Right-click the file, and then click Open.
4.At the end of the file, start a new section by typing a custom category name inside square brackets and then typing the number of personalized holidays you plan to add to this section. It's important that this number is accurate.
5.Enter each holiday's name and date, separated by a comma, with the date in the format yyyy/mm/dd. When you're finished, the new section should look like the example below.
[2008 My Company Holidays] 7
Founder's Day,2008/07/20
Company Picnic, 2008/09/07
Winter Break (1st day), 2008/12/27
Winter Break (2nd day), 2008/12/28
Winter Break (3rd day), 2008/12/29
Winter Break (4th day), 2008/12/30
Winter Break (5th day), 2008/12/31
6.Save and close Outlook.txt, making sure that you save the file in Text Only format.
Now, when you display the Add Holidays to Calendar dialog box, you'll see your custom category in the alphabetical list. Select this category to automatically add these personalized holidays to your calendar. To make this updated list of holidays available to others, give them a copy of your Outlook.txt file and have them replace the default copy on their computer with the new one. Then, they'll see the added holidays when they click the Add Holidays button in the Calendar Options dialog box.

Thursday, June 4, 2009

Block Additional Attachment Types

This article describes how to configure Microsoft Outlook to block attachment file name extensions that Outlook does not block by default. If you use Outlook in a Microsoft Exchange environment, you can configure the server to block certain attachment file name extensions by using the Outlook E-mail Security Administrator Package.

Choose between two options:

Level1Remove -- slow down access to the zip by forcing users to save them to the hard drive before opening them.

Level1Add -- treat *.zips like *.exes to prevent access to them.


* Level1Remove

To Add file types to Level1Remove key:

1. Run Regedit, and go to this key: HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Outlook\Security (change 10.0 to 9.0 for Outlook 2000 SP3 or to 11.0 for Outlook 2003, 12 for Outlook 2007)

2. Under that key, add a new string value named Level1Remove.

3. For the value for Level1Remove, enter a semicolon-delimited list of file extensions. For example, entering this:

.zip;.mdb;.url


would force you to save Zip file type and unblock Microsoft Access files and Internet shortcuts.


* Level1Add

To Block file types using the Level1Add key: To add additional attachment file name extensions types that you want blocked, you must add the Level1Add key to the registry. To do this, follow these steps.

1. Run Regedit, and go to this key:

HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Outlook\Security (change 10.0 to 9.0 for Outlook 2000 SP3 or to 11.0 for Outlook 2003, 12 for Outlook 2007)

2. Under that key, add a new string value named Level1Add.

3. For the value for Level1Add, enter a semicolon-delimited list of file extensions. For example, entering this:

.zip


would treat the Zip file type like exe's and block access to them.

Thursday, May 28, 2009

Customize the Quick Access Toolbar

The Quick Access Toolbar is a customizable toolbar that contains a set of commands that are independent of the tab that is currently displayed. You can move the Quick Access Toolbar from one of the two possible locations, and you can add buttons that represent commands to the Quick Access Toolbar.

What do you want to do?

Move the Quick Access Toolbar

The Quick Access Toolbar can be located in one of two places:

* Upper-left corner next to the Microsoft Office Button. (default location)
* Below the Ribbon, which is part of the Microsoft Office Fluent user interface.

If you don't want the Quick Access Toolbar to be displayed in its current location, you can move it to the other location. If you find that the default location next to the Microsoft Office Button Button image is too far from your work area to be convenient, you may want to move it closer to your work area. The location below the Ribbon encroaches on the work area. Therefore, if you want to maximize the work area, you may want to keep the Quick Access Toolbar in its default location.

1. Click Customize Quick Access Toolbar.
2. In the list, click Show Below the Ribbon or Show Above the Ribbon.

Add a command to the Quick Access Toolbar

You can add a command to the Quick Access Toolbar directly from commands that are displayed on the Office Fluent Ribbon.

1. On the Ribbon, click the appropriate tab or group to display the command that you want to add to the Quick Access Toolbar.
2. Right-click the command, and then click Add to Quick Access Toolbar on the shortcut menu.

Notes

* You cannot increase the size of the buttons representing the commands by an option in Microsoft Office. The only way to increase the size of the buttons is to lower the screen resolution you use.
* You cannot display the Quick Access Toolbar on multiple lines.
Only commands can be added to the Quick Access Toolbar. The contents of most lists, such as indent and spacing values and individual styles, which also appear on the Ribbon, cannot be added to the Quick Access Toolbar.

Thursday, May 14, 2009

iYogi Acquires Clean Machine Inc.

Larry Gordon, Founder of Clean Machine appointed as President Global Channel Sales at iYogi


New York, NY, May 11th, 2009 : iYogi, a global direct to consumer and small business remote technical support provider, today announced it’s acquisition of Clean Machine Inc, a provider of remotely administered PC security and performance management services. Clean Machine will operate as a separate brand under the iYogi services umbrella along with the recently lunched Support Dock (www.supportdock.com) and its comprehensive range of 24/7 technical support services for computers, printers, MP3 players, digital camera, routers, servers and more than 100 software applications. Larry Gordon, Founder of Clean Machine is appointed as the President of Global Channel Sales for iYogi.

computer repair,help and support

iYogi will integrate technology and innovation that Clean Machine Inc. has developed for delivering an enhanced service experience by proactively managing the health and security for PC's and Apple Computers. This acquisition also broadens iYogi's access to key markets through Clean Machine's existing partnerships. Larry Gordon's past experience and successful track record will accelerate iYogi's expansion through his focus on global alliances.
Commenting on the acquisition of Clean Machine Inc., Uday Challu, CEO & Co-founder of iYogi, said,

"This acquisition will help iYogi to enhance our customer experience and extend our market reach to the millions of consumers that are challenged by the increasingly complex technology environment. Clean Machine's proactive maintenance and management of PCs in home and small business environment will be our launch platform for building the next generation of managed services for consumers."

"We are delighted to have Larry spearheading partnerships and global alliances for iYogi. His incredible experience in marketing, sales and building global alliances will help forge partnerships with retailers, multiple service operators, software publishers, original equipment manufacturers (OEM) and other such companies that are at the frontlines for managing tech support issues for consumers and small businesses",
added Challu.


With more than 20 years of experience, Larry Gordon has played a variety of strategic roles in marketing, sales and building alliances. Larry was the Executive Vice President at Capgemini and Kanbay. He was also VP of Global Marketing for Cognizant (Nasdaq: CTSH), a leader in global IT services and Director of Marketing for New York based Information Builders.

"I am excited to join a company that shares a common mission to Clean Machine in creating a global brand for delivering the best technical support to consumers and small businesses. We also share a common approach of utilizing highly skilled talent with leading edge tools, thereby delivering services at incredible price-points, with high margins for our partners",
said Larry Gordon, the newly appointed President of Global Channel Sales at iYogi.

ABOUT IYOGI


Headquartered in Gurgaon, India with offices in New York, USA, iYogi provides personalized computer support for consumers and small businesses in United States, United Kingdom, Canada and Australia. IYogi's 24/7 phone and remote technical assistance, spans across a comprehensive range of technologies we use every day from a wide range of vendors. Utilizing its proprietary technology iMantra , and highly qualified technicians, iYogi delivers amongst the highest benchmarks for resolution and customer satisfaction. iYogi is privately held and funded by SAP Ventures, Canaan Partners, and SVB India Capital Partners. iYogi was recently awarded the Red Herring Global 100 Award, recognizing it as one of the 100 most innovative private companies driving the future of technology. For more information on iYogi and a detailed list of technologies supported, visit: www.iyogi.net.

ABOUT CLEAN MACHINE


Clean Machine Inc. is a NJ-based and incorporated company that helps consumers and small business owners easily manage and protect their computing environments safely and cost effectively. The company is has a unique, powerful and inexpensive PC concierge service. Specifically, each customer is assigned a highly-trained tech concierge who remotely examines their computer system on a scheduled and very secure basis. The PC concierge will immediately fix software-based problems and prevent new threats to the customer's computing environment including offensive pop-ups, browser redirects and slow performance, and then provides a detailed report. Clean Machine's proprietary Radar(TM) technology (Remote Access Detection Audit and Repair) allows its expert technicians to remotely resolve any problems, eliminating the need for customers to go through the frustrating process of speaking with a tech support expert, and still having to do the work themselves. In other words, the Clean Machine PC concierges do it all. For more information on Clean Machine please visit www.pccleanmachine.com.

Thursday, January 29, 2009

iYogi Awarded Red Herring Top 100 Global Company

Recognizing the first, global, direct to consumers and small business technical support service from India

New York, January 21st, 2009 - iYogi (www.iyogi.net), today announced that it has been awarded as one of the Red Herring Top 100 Companies. Red Herring Top 100 Global Companies are chosen from winners and finalists of the previous Red Herring Top 100 Companies from North America, Europe and Asia Red Herring Top 100 Companies. Winning and finalist companies from the previous three years are were eligible for this outstanding award. Out of 1,800 successful and highly eligible companies, the Red Herring editorial team deployed a detailed process to drill-down the best companies first to 200 finalists, then to the top 100 winners of this global award. Evaluations were made on both quantitative and qualitative criteria, such as financial performance, innovation, management, global strategy, and ecosystem integration. The announcement of the winners was made at the Red Herring 100 Global, which took place in San Diego from January 14-16, 2009. Present among the finalists were elite executives and venture capital leaders from around the world.

"We were so pleased to announce iYogi as a Red Herring Top 100 Global Company," commented Red Herring publisher Alex Vieux."

"iYogi has proven to be a company excelling in their industry and its ripples have turned into waves. It was difficult for us to narrow down, but we are pleased to have included iYogi in our list of promising companies. We look forward to the changes it makes to its industry in the future".

"iYogi set out to introduce a new kind of service that would change the way technical support is delivered to consumers and small businesses. We are proud to be recognized by Red Herring's editorial team for our innovation and dedication to solve everyday problems faced by millions of consumers who are challenged by the increasingly complex computing environment," commented Uday Challu, CEO, iyogi.
iYogi delivers technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India. The company offers its customers an unlimited, annual service subscription for $139.99 per desktop that includes support for a wide range of technologies, including PC hardware Microsoft Windows Operating System, software applications, peripherals and multifunctional devices. iYogi recently launched Support Dock, a comprehensive desktop application suite with PC recovery, data backup, anti-virus and spyware removal , PC optimization, and home networking tools. Small businesses are serviced by iYogi's dedicated services group offering managed IT services enabling owners to increase productivity and maximize their return on investment.

About Red Herring

Red Herring is a global media company, which unites the world's best high technology innovators, venture investors and business decision makers in a variety of forums: a leading innovation magazine, an online daily technology news service, technology newsletters and major events for technology leaders around the globe. Red Herring provides an insider's access to the global innovation economy, featuring unparalleled insights on the emerging technologies driving the economy. More information about Red Herring is available on the Internet at www.redherring.com.

About iYogi

iYogi delivers live, comprehensive, 24/7 technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India. Providing an annual unlimited subscription to technical support, iYogi now boasts of more than 50,000 customers. The company employs 600 professionals servicing customers in the U.S., U.K., Canada, Australia and fast expanding to 12 new geographies across the globe. iYogi's resolution rate of 86 percent and customer satisfaction rate of 95 percent are amongst the highest published benchmarks in the industry. For further information, please visit - www.iyogi.net.


iYogi Contact:


Vishal Dhar
iYogi, Inc.
Phone: 212-229-0901
Email: vishal@iyogi.net

Red Herring Contact:

Anam Alpenia
Red Herring, Inc.
Phone: 650-428-2900
Email: aalpenia@redherring.com Yvonne Caprini
Logistics Manager
Red Herring, Inc.
Phone: 1 650 428 2900 x 410
Email: ycaprini@redherring.com

Monday, December 15, 2008

RED HERRING AWARDS IYOGI FOR THE 2008 RED HERRING ASIA AMERICA 100

Award Recognizes the 100 “Most Promising” Asian Companies Driving the Future of Technology

Silicon Valley, CA, Dec 9th, 2008— Red Herring today announced that iYogi is a winner of the Red Herring 100 Award, a selection of the 100 most innovative private technology companies based in Asia.

IYogi delivers technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India with more than 50,000 customers. The company offers consumers an unlimited, annual subscription service for $119.99 per desktop that includes support for a wide range of technologies, including PC hardware, Microsoft Products Support, Windows Operating systems, Computer Support, Software applications, MP3 players, Networking devices, Digital camera, Printers and scanners etc.

The Red Herring editorial board diligently surveyed the entrepreneurial scene throughout Asia and identified the top 100 out of more than 1,000 closely evaluated companies that are leading the next wave of innovation.

“Our winners and Finalists demonstrate that Asia is increasingly becoming a leader in innovation, contrary to common stereotypes", said Joel Dreyfuss, editor-in-chief of Red Herring. " It was tough to choose just the top 100 finalists from such a large list of excellent contenders, and we are very happy with the quality of the companies we selected as finalists."

“We believe consumers and small business owners should have low-cost access to the highest quality support available on the planet", said Uday Challu, CEO of iYogi. “We are thrilled that our innovative approach to solving everyday technology problems for consumers and our managed services for small businesses has been recognized by Red Herring’s keen-eyed leadership. We are continuously innovating in adding new services that includes PC recovery, anti-virus, anti-spyware, data back-up and PC optimization in providing the best tech support experience for our customers”, adds Uday.

The 100 winning companies have been announced at the Red Herring Asia event in Hong Kong. The CEOs of the winning start ups presented their innovative ideas and technologies to an audience of leading entrepreneurs, financiers, and corporate strategists at the event at the Hong Kong, JW Marriott Hotel earlier this week.

About iYogi

iYogi is the first direct-to-consumer and small business technical support service from India. Providing an annual unlimited subscription to technical support, iYogi now boasts of more than 50,000 customers. The company employs 600 professionals servicing customers in the US, UK, Canada, Australia and fast expanding to 12 new geographies across the globe. iYogi’s resolution rate of 87 percent and customer satisfaction rate of 93 percent are amongst the highest published benchmarks in the industry. For further information, please visit www.iyogi.net.

iYogi Contact

Vishal Dhar
President Marketing, iYogi Inc.
Phone: 212 229 0901
Email: vishal@iyogi.net